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Terms of Service

Last updated: July 2026

1. Agreement

By using Kasi Rides you agree to these Terms. If you don't agree, please don't use the platform.

2. The service

Kasi Rides connects riders and senders with independent, vetted drivers for on-demand transport and courier services within South Africa.

3. Payments

Fares are shown before you confirm a trip. Payment can be made in cash or by card. Kasi Rides charges the driver a service fee; the balance is paid out to the driver.

4. User conduct

You agree to treat drivers, riders and property with respect. Threats, harassment, damage, or illegal items in transit are grounds for immediate suspension.

5. Cancellations

Cancellations after driver dispatch may incur a small fee to compensate the driver for their time.

6. Liability

Kasi Rides is a technology platform. Drivers are independent contractors. We do not accept liability for delays, losses or damages beyond what is required by South African consumer law.

7. Changes

We may update these Terms. Material changes will be communicated in-app.